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PRIVACY POLICY

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1. INTRODUCTION
   Welcome to Fingerprints Learning Collective ("we," "our," or "us"). We are committed to protecting your privacy and the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. INFORMATION WE COLLECT

    2.1 Personal Information
       We may collect personal information that you voluntarily provide to us when you:

  • Complete forms on our website

  • Register for consultations or training sessions

  • Subscribe to our newsletter

  • Request information about our services

  • Contact us via email or our contact form

        This information may include:

  • Name

  • Email address

  • Phone number

  • Address

  • Professional title and organization

  • Information about children with learning disabilities (provided by parents or authorized guardians)

    2.2 Child Information
       We take children's privacy very seriously. We collect information about children only with explicit parental/guardian consent and only as necessary to provide our educational consulting services. This information may include:

  • Name

  • Age

  • Educational history

  • Learning disability assessments

  • Academic performance records

  • Behavioral observations

    2.3 Automatically Collected Information
       When you visit our website, we may automatically collect certain information about your device, including:

  • IP address

  • Browser type

  • Operating system

  • Access times

  • Pages viewed

  • Navigation paths

  • Referring website addresses

3. HOW WE USE YOUR INFORMATION
   We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services

  • Processing and fulfilling consultation requests

  • Sending administrative information

  • Sending promotional communications (with your consent)

  • Responding to inquiries and providing customer support

  • Monitoring and analyzing usage trends

  • Protecting against unauthorized access

  • Complying with legal obligations

4. DISCLOSURE OF YOUR INFORMATION
   We may share your information in the following situations:

  • With service providers who perform services on our behalf

  • To comply with legal obligations

  • To protect and defend our rights and property

  • With your consent or at your direction

    We will never sell your personal information to third parties.

5. DATA SECURITY
   We have implemented appropriate technical and organizational security measures to protect your information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. DATA RETENTION
   We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. YOUR PRIVACY RIGHTS
   Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we have about you

  • The right to request correction of inaccurate information

  • The right to request deletion of your information

  • The right to restrict or object to our processing of your information

  • The right to data portability

  • The right to withdraw consent

    To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. CHILDREN'S PRIVACY
   Our services are directed to parents, guardians, educators, and service providers of children with learning disabilities. We do not knowingly collect information directly from children under the age of 13 without parental consent. If you believe we have inadvertently collected information from a child under 13 without appropriate consent, please contact us immediately.

9. THIRD-PARTY LINKS
   Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Payment Policy

    10.1 Accepted Payment Methods
       We accept payments securely through Razorpay, which supports the following payment methods:

  • Debit/Credit Cards

  • UPI

  • Net Banking

  • Digital Wallets

        Payments are processed through Razorpay’s secure gateway.

    10.2. Payment Terms
       Full payment is required at the time of booking for all services.
       For recurring services (e.g., family coaching programs), payments will be automatically charged at the start of each billing cycle.

    10.3. Security
       All transactions are processed securely via Razorpay with encryption to ensure your payment details are protected.

11. COOKIES AND TRACKING TECHNOLOGIES
   We use cookies and similar tracking technologies to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

12. CHANGES TO THIS PRIVACY POLICY
   We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. CONTACT US
   If you have any questions about this Privacy Policy, please contact us at:
Email: fingerprintslearningcollecctive@gmail.com
Mobile: +91 8088578208

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